Privacy Policy

Effective Date: July 30, 2026

RunX Inc (“RunX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected through our website, forms, communications, and services. This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• submit a form through our website
• request information about our services
• request a consultation or demonstration
• schedule a call or appointment
• communicate with our team
• become a client or begin an onboarding process
• request technical or customer support

The information collected may include:

• first and last name
• business email address
• phone number
• company name
• job title or business role
• trucking company or fleet information
• fleet size or recruiting needs
• information about your current recruiting, marketing, CRM, or communication processes
• service interests
• appointment, consultation, onboarding, and support information
• messages, form responses, and communication history
• other information you voluntarily provide

We may also automatically collect limited technical and website usage information, including:

• IP address
• browser type
• device type
• operating system
• pages visited
• referring website or URL
• approximate location derived from technical information
• dates and times of website activity
• interactions with website forms and content

2. How We Use Your Information

We may use the information we collect to:

• respond to business inquiries
• contact you regarding requested information
• schedule consultations, demonstrations, and follow-up calls
• evaluate your company’s driver recruiting and operational needs
• discuss driver recruiting advertising and marketing services
• provide CRM setup and pipeline management services
• provide AI qualification, voice, chat, SMS, and follow-up systems
• configure recruiting campaigns, workflows, automations, integrations, and reporting
• provide onboarding, implementation, account, and support communications
• prepare proposals, service recommendations, and project scopes
• measure and improve our website, systems, services, and customer experience
• send marketing communications when you have provided the applicable consent
• prevent fraud, misuse, unauthorized activity, or security incidents
• maintain business and communication records
• comply with applicable laws and legal obligations

3. Cookies, Tracking Technologies, and Analytics

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, understand visitor interactions, analyze traffic, and measure marketing performance.

These technologies may collect information such as:

• IP address
• browser and device information
• pages viewed
• time spent on pages
• links or buttons selected
• referring URLs
• website interaction and usage information

We may use analytics, advertising, website hosting, and performance-measurement providers to understand how visitors use our website and to improve our services and marketing activities.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

4. SMS Communications and Consent

If you provide your phone number through a RunX Inc website form and manually select one or both optional SMS consent checkboxes, RunX Inc may send you text messages based on the preferences you selected.

Consent to receive SMS messages is optional and is not a condition of submitting a form, requesting information, or purchasing services.

Non-Marketing SMS Communications

If you select the non-marketing SMS checkbox, you may receive messages related to:

• responses to your inquiry
• consultation and demo scheduling
• appointment confirmations and reminders
• driver recruiting advertising service discussions
• campaign setup and implementation
• onboarding reminders
• account and project updates
• reporting-related updates
• support replies
• service notifications
• other communications related to your request or active services

Marketing SMS Communications

If you select the marketing SMS checkbox, you may receive messages related to:

• RunX company news
• trucking recruiting insights and marketing tips
• product and platform updates
• service announcements
• promotional offers
• special offers
• educational content
• invitations to events, webinars, or consultations
• similar marketing and promotional communications

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages at any time. You may reply HELP for assistance.

5. No Sharing of SMS Consent Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We Disclose Information

We may disclose information to service providers and contractors that help us operate our business or provide requested services, including providers supporting:

• website hosting and development
• CRM and database management
• communication systems
• SMS, phone, and email delivery
• scheduling and appointment management
• automation and integration services
• analytics and reporting
• payment processing
• technical support
• cloud storage
• security and fraud prevention

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

• when required by law, court order, subpoena, or legal process
• to protect the rights, safety, and security of RunX Inc, our clients, or others
• to investigate fraud, security incidents, misuse, or unlawful activity
• as part of a merger, acquisition, financing, restructuring, or transfer of business assets, subject to applicable legal requirements

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. These safeguards may include:

• access controls and permission restrictions
• authentication and account security measures
• secure cloud and software service providers
• encrypted data transmission where reasonably available
• system monitoring and logging
• restricted access to personal information
• internal security and data-handling procedures

Access to personal information is limited to authorized personnel and service providers who require access to perform their responsibilities. No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• respond to inquiries
• provide requested or contracted services
• maintain business and project records
• provide support
• fulfill the purposes described in this Policy
• comply with legal, accounting, tax, and regulatory obligations
• resolve disputes
• enforce agreements
• prevent fraud and protect our systems

Retention periods may vary depending on the nature of the information and the relationship with the individual or business.

9. Your Choices and Privacy Requests

Depending on applicable law, you may request that we:

• provide access to personal information associated with you
• correct inaccurate or incomplete information
• delete certain personal information
• restrict certain uses of information
• stop sending marketing communications

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing a request.

You may opt out of:

• SMS messages by replying STOP
• marketing emails by using the unsubscribe link included in the email
• certain cookies through your browser settings

Opting out of marketing communications does not prevent us from sending necessary responses, account notices, project updates, support communications, or other non-marketing messages related to an active business relationship.

10. Third-Party Websites and Services

Our website or services may contain links to or integrations with third-party websites, applications, software platforms, and services. RunX Inc is not responsible for the privacy practices, security, content, availability, or policies of third parties. You should review the policies of any third-party service before providing information or using that service.

11. Information Processed for Clients

RunX Inc may provide CRM, advertising, automation, AI communication, recruiting workflow, and related services to trucking companies and other business clients. When RunX Inc processes information on behalf of a client, the client remains responsible for determining the lawful purpose of the processing, providing required notices, obtaining applicable consent, honoring opt-out requests, and complying with laws applicable to its own communications and business activities.

This section does not change the SMS consent choices made by individuals who submit information directly through a RunX Inc form.

12. Children’s Privacy

Our website and services are intended for business representatives and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that information was collected from a child under 18, we may take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page and the Effective Date will be revised. Continued use of the website after an update means that the revised Policy will apply to future interactions.

14. Contact Information

For questions or requests concerning this Privacy Policy or our data practices, contact: